eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries

SUNNYVALE, Calif., Oct. 13, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today expanded its industry solutions for banking, healthcare, and insurance with new capabilities that enable AI agents to resolve more customer requests from start to finish, while complying with industry guidelines and rules.

GlobeNewsWire • Oct 13, 2026

AI, Customer Experience, and Knowledge Management Leaders Convene at eGain Solve26 in Chicago

SUNNYVALE, Calif., Oct. 08, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer engagement and employee productivity, today unveiled the full agenda and speaker lineup for Solve26, its premier conference for AI, customer experience (CX), and knowledge management (KM) leaders, taking place next week, October 13–14, 2026, at the Hyatt Regency O'Hare in Chicago.

GlobeNewsWire • Oct 8, 2026

Why AI Bills Keep Exploding and AI Chatbots Keep Stalling: eGain Says It's the Same Problem

SUNNYVALE, Calif., Sept. 29, 2026 (GLOBE NEWSWIRE) -- As thousands of AI builders and business leaders gather at The AI Conference in San Francisco, eGain Corporation (NASDAQ: EGAN) published two whitepapers on the two problems most likely to stop a corporate AI project, and argues both trace back to the same overlooked cause: companies never organized the information their AI depends on.

GlobeNewsWire • Sep 29, 2026

Market Further Discounts EGain Despite Compelling 2030 Growth Plan

eGain Corporation (EGAN) is executing an ambitious AI transition, targeting nearly all customer ARR from AI by 2030 and trading at a significant discount. Despite a post-earnings collapse and a temporary decline in retention metrics, EGAN maintains a strong cash position, no debt, and aggressive share repurchases, supporting a $7.16/share near-term price target. EGAN's AI knowledge management leadership is validated by Gartner, with product innovation and quantifiable customer ROI underpinning long-term growth potential.

Seeking Alpha • Sep 8, 2026

eGain Q4 Earnings Call Highlights

eGain NASDAQ: EGAN reported fiscal 2026 revenue growth of 3% to $91.1 million as revenue from customers using its artificial intelligence offerings increased 20%. The company said it is shifting its reporting focus toward “AI customers,” defined as customers actively using one or more AI offerings, while its legacy non-AI business continues to decline.

MarketBeat • Sep 3, 2026

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

Seeking Alpha • Sep 3, 2026

eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ

SUNNYVALE, Calif., Sept. 03, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, today announced financial results for its fiscal 2026 fourth quarter and full fiscal year ended June 30, 2026.

GlobeNewsWire • Sep 3, 2026

eGain (EGAN) Q4 Earnings and Revenues Beat Estimates

eGain (EGAN) came out with quarterly earnings of $0.08 per share, beating the Zacks Consensus Estimate of $0.03 per share. This compares to earnings of $0.09 per share a year ago.

Zacks Investment Research • Sep 3, 2026

eGain to Announce Fiscal 2026 Fourth Quarter and Full Year Financial Results on September 3, 2026

SUNNYVALE, Calif., Aug. 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, will announce its fiscal 2026 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 3, 2026, followed by an investor conference call and webcast at 2:00 p.m.

GlobeNewsWire • Aug 25, 2026

eGain Corporation Q4 Preview: All In On AI To Push It Forward

eGain Corporation remains a Hold ahead of earnings, with expectations aligned between management and analysts for a weak Q4 finish. EGAN's AI Knowledge Hub is driving 26% ARR growth and now comprises 64% of SaaS ARR, but legacy segments are flat or declining. Recent AI product launches expand EGAN's value proposition, yet operating expenses and bottom-line weakness temper enthusiasm.

Seeking Alpha • Aug 25, 2026