TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards

AUSTIN, Texas, Aug. 24, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning. The recognition honors TTEC's RealSkill™: AI-Driven Workforce Readiness program.

GlobeNewsWire • Aug 24, 2026

New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren't ready to realize ROI

AUSTIN, Texas, Aug. 17, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today released new research by TTEC Digital showing that despite widespread enterprise AI adoption, many organizations are struggling to realize noticeable financial returns due to outdated operating models, fragmented data, and weak governance. The report, “ The great CX reset: Why outdated operating models are stalling AI's payoff ,” was conducted in partnership with CX Dive.

GlobeNewsWire • Aug 17, 2026

TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure

AUSTIN, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced its public sector subsidiary, TTEC Government Solutions in conjunction with TTEC Digital, has been awarded a one-year, $21 million contract by the Internal Revenue Service (IRS) to provide contact center enterprise infrastructure software and solutions. Awarded through TTEC's General Services Administration Multiple Award Schedule, the contract grants TTEC Government Solutions the prime contractor responsibility for operating, sustaining, and modernizing the IRS contact center information technology infrastructure.

GlobeNewsWire • Aug 13, 2026

TeleTech Q2 Earnings Call Highlights

TeleTech NASDAQ: TTEC reported second-quarter results that fell short of its plan, as revenue and profitability declined from a year earlier amid pressure in its Engage segment. Management said it is pursuing cost reductions, operational changes and client profitability reviews while beginning a strategic-alternatives review for its TTEC Digital business.

MarketBeat • Aug 11, 2026

TTEC Holdings, Inc. (TTEC) Q2 2026 Earnings Call Transcript

TTEC Holdings, Inc. (TTEC) Q2 2026 Earnings Call Transcript

Seeking Alpha • Aug 11, 2026

TTEC Holdings (TTEC) Q2 Earnings and Revenues Miss Estimates

TTEC Holdings (TTEC) came out with quarterly earnings of $0.03 per share, missing the Zacks Consensus Estimate of $0.23 per share. This compares to earnings of $0.22 per share a year ago.

Zacks Investment Research • Aug 11, 2026

TTEC Schedules Second Quarter 2026 Earnings Release and Webcast of Investor Conference Call

AUSTIN, Texas, Aug. 03, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience, announced today that TTEC will release its earnings results after market close on Monday, August 10, 2026, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m.

GlobeNewsWire • Aug 3, 2026

TTEC Digital Deploys First Live Salesforce Customer on Agentforce Contact Center

AUSTIN, Texas, July 23, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital   has successfully completed the first Salesforce customer go-live of Agentforce Contact Center with client Compass Working Capital , a non-profit financial services organization dedicated to assisting families in building assets and achieving homeownership.  “The TTEC Digital team worked alongside us as true partners, taking the time to understand our clients, our coaches, and the realities of serving busy families managing tight budgets and full lives.

GlobeNewsWire • Jul 23, 2026

TTEC's Latest Customer Strategist Journal Examines Seven Shifts Reshaping Customer Experience in the AI Era

AUSTIN, Texas, June 24, 2026 (GLOBE NEWSWIRE) -- Customer expectations are changing faster than many organizations can adapt as AI raises the bar for personalization, speed, and trust.  TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the release of the latest issue of Customer Strategist Journal, “CX Under Pressure,” which spotlights the forces reshaping CX and the strategic shifts brands must make to remain competitive.

GlobeNewsWire • Jun 24, 2026

TTEC Digital Achieves NiCE Platinum Partner Status

AUSTIN, Texas, June 18, 2026 (GLOBE NEWSWIRE) -- TTEC , a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that  TTEC Digital  has received Platinum Partner status in the NiCE 360 VISION Partner Program. This designation represents the highest tier within the NiCE partner ecosystem.

GlobeNewsWire • Jun 18, 2026